English | WorldwideEnergy. Traffic. Ecology. All from One Source
Würzburger Versorgungs- und Verkehrs-GmbH introduced ELOprofessional to leave paper-based processes behind and go digital. The group benefits from faster and streamlined workflows as well as on-demand information search capability. The ELO business partner customized the ECM software to the requirements of WVV.
What the client says
“[…] Now the ELO workflow controls the entire process, greatly speeding things up. One of the central benefits for us is that we can immediately identify the problem in the event there is a glitch in the process.”
Peter Wehner, Project Manager at Würzburger Versorgungs- und Verkehrs-GmbH
“Employees can choose to search documents via the intuitive tree structure or call them up instantaneously using keywords. Even though not all documents come with a smart index, searching for information is still so much easier and faster than it used to be.”
Peter Wehner, Project Manager at Würzburger Versorgungs- und Verkehrs-GmbH
Overview
- Country: Germany
- Industry: Energy and utilities
- The Company: Würzburger Versorgungs- und Verkehrs-GmbH (WVV) is the main provider of power, mobility, and environmental services in the Würzburg region. As a mobility service provider, WVV offers people in the region ecologically sound transportation via tram and bus.
- The Challenge: Integrate Novell Groupware into the ECM system. Map business processes on an electronic level, including workflow management. Electronic archive to replace the paper-based archive. Use of a contract management solution.
- Solution: Use of ELOprofessional. Import all technical documents and data into the ELO archive. Migrate technical legacy data from the existing SER archive. Proprietary contract management software with ELO as the
base application. Use of workflows for approval processes. Populate the intranet with content from the ELO archive. - Benefits: The use of paper was dramatically reduced. Many procedures were optimized based on ELO workflows, and information retrieval was greatly accelerated. Contract management complies with legal provisions. Generally increased quality of service.
