English | WorldwideSaxon State Opera in Dresden: "ELO is playing first violin!"
Additional information
The Saxon State Opera Dresden [Sächsische Staatsoper Dresden], the Semper Opera House, has reduced the process throughput times of its contracts by 65% with ELOenterprise. The ECM solution fits seamlessly into the Linux system environment of the cultural establishment and enables a fast cross-system exchange of information around the clock.
What the client says:
"By using ELO, it was possible to reduce the throughput times for the contracts by 65%. We can no longer imagine handling the numerous day-to-day jobs without the assistance of ELO."
Katja Pilz, Head of Operations Management
Overview
- Country: Germany
- Sector: Media & culture
- Company: The Saxon State Opera Dresden - the Semper Opera House - is one of the leading opera houses in Germany and the world with approx. 300 performances and several hundred thousand visitors each year.
- Challenge: Processes with more than 10 stations in some cases and therefore high throughput times are to be optimised. Up-to-date versions of important files are to be available to an authorised group of people around the clock.
- Solution: With ELOenterprise, document archiving has been automated. The invoices between the visitor service and the accounting department have been optimised and the amount of administration workload has been minimised. A powerful rights system controls access to the documents.
- Benefits: The throughput has been considerably speeded up, particularly for contracts. Audit-compliant filing in ELO guarantees the integrity of all the documents archived in ELO. Information is available to authorised users in seconds around the clock.
