English | WorldwideELO in the motor vehicle registration office
The Bernkastel-Wittlich local authority uses ELOenterprise as an end-to-end DMS solution. It provides the staff with fast access to information. Daily workflows and the correction of incorrect entries have been considerably improved with ELO.
What the client says
“The always very open discussions with the sales division of the software manufacturer ELO Digital Office, combined with the expert technical advice from the ELO business partner showed us quite early in the system selection process that we had found the best solution for us in the ELOenterprise system."
Jürgen Könen, IT Manager of the local authority
"Migrating around 1.5 million records was the greatest challenge to the project right from the outset. However, together with the project manager from the partner company, we were able to design a solution much more quickly than expected."
Helmut Zimmer, Project Manager for the district council
"Through the experience gained during project implementation when dealing with the administration of the ELO system, we were able to switch off the legacy system overnight without any anxiety. The connection with our external registration sites via terminal server technology (including scanner integration) is also smooth and stable."
Helmut Zimmer, Project Manager for the district council
"Through the know-how of the ELO business partner in the administrative area, we were able to attach the CIP order archiving to the project in the registration office virtually ad-hoc. Previous experience with ELOenterprise shows us that we backed the right horse for the entire district council when we started looking for a comprehensive DMS/archive solution."
Jürgen Könen, IT Manager of the local authority
Overview
- Country: Germany
- Industry: Public administration
- Company: In June 1969, the Bernkastel-Wittlich administrative district emerged from the bulk of the former districts of Wittlich and Bernkastel and a smaller part of the former district of Zell. It has around 113,500 inhabitants. The local authority sets great store by efficient and customer-focussed service.
- Challenge: New solution for the outdated electronic archive system in the motor vehicle registration office. The provision and follow-up costs must be affordable for the authority.
- Solution: Switch to ELOenterprise as a comprehensive DMS solution Migration of 1.5 million records from the legacy system to the ELO archive Order forms from CIP financial software are archived electronically with barcode in an automated bulk scanning procedure
- Benefits: Fast information retrieval. High employee acceptance. Daily workflows and correction of incorrect entries have been considerably improved.
